FAQ | The Planning Council

Frequently Asked Questions (FAQs)

How do I find resources for assistance with rent or utility bills?

The Planning Council no longer operates any financial assistance programs. In Greater Hampton Roads, the Housing Crisis Hotline is the starting point to locate available resources and financial assistance in the community for rent, utilities and more. Just dial 757-587-4202. Be prepared to answer questions about your current crisis, any income you receive, and more to determine which programs might help you. You may reach a recording but be sure to leave a message and someone will return your call within 24 hours. They also utilize provide online resources at https://www.resources757.org/

Another place to call is 2-1-1, a free Information and Referral service that will identify available resources in the community where you are, and provide phone numbers and information how to locate them.

Sentara employees should log into Sentara’s Wavenet system to read about the HOPE Fund and the different ways it can provide assistance for eligible employees.

Where can I find out more information on finding quality childcare for my family?

Follow the links below:

Child Care Aware Virginia Or call 1-866-KIDS-TLC

Virginia Department of Social Services

Where can I find information on childcare subsidy or childcare assistance?

You may contact the local Social Service agency in the city or county where you reside or use the links below depending on your location.

How do I get to your office?

Please visit our Contact page for directions.

What services do we offer? What does our agency do?

The Planning Council offers a variety of community services, such as: Respite Care for qualified US Navy families; coordination and administration of homeless continuums of care and the Homeless Management Information System; managing the USDA Child and Adult Food Program for day care providers; training and technical assistance for day care providers; and a variety of community needs and health assessments, program evaluation; and strategic planning.

The Planning Council does not offer any financial assistance programs for help with housing and utilities. For that, please contact the Housing Crisis Hotline at 757-587-4202.